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Readers’ questions answered

By July 7, 2011June 6th, 2022No Comments


Why is the default printing instruction in Adobe Pro set to “All”? How many stressed practitioners forget and hit the button to find that 2943 pages are wending their way to the printer. A quick cancel can result in the program shutting down losing any unsaved activity. Best choice for default- print this page onlyIs there any way to reset it?


I feel your pain. I’ve not had a problem quickly canceling the print job in those rare instances where I accidentally trigger an unwanted print job. I mostly use a Mac, for what it’s worth. I don’t know of a way to reset the default, but perhaps a savvy reader does and can put that in the comments.


My Acrobat X program simply will not function when I try to send the current document by email within Acrobat X.  Any solutions or suggestions?


I’ve not had this problem, but I have noted that Acrobat X handles the ‘Attach to Email…” command a little differently than in the past. In Acrobat 9 you’d simply select FILE > ATTACH TO EMAIL and (here’s the different part) the PDF would be popped into the email as an attachment without any further steps.

Now, in Acrobat X, it opens the SHARE menu (way over on the right), and prompts you to pick either: (1) Use Adobe SendNow Online, or (2) Attach to Email. In my program choice #2 is already selected. But I still have to click a button labelled “ATTACH”. This is annoying, since I already specified that choice by selecting FILE > ATTACH TO EMAIL. My guess is Adobe is trying to remind people about its online sharing service, SendNow.

This is an annoying and disruptive way to remind people; what it reminds me of is that Adobe has a poor sense of usability. First, they reconfigure Acrobat X to move things around in weird ways that confuse veteran users. Then they make you go through more steps to send PDFs by email.

As Steve Jobs once observed, “Design is not just what it looks like and feels like. Design is how it works.” Or “doesn’t work,” in the case of Adobe’s recent redesign of the Email attachment function.

Source: PDF for Lawyers

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