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What scanner should your law office have?

By June 6, 2013June 6th, 2022No Comments

The MILO google group (“Macs in Law Offices”), recently had a discussion about the Neat scanners, and whether they are reliable. Here’s an enlightening excerpt:

“I have found that Neat is a bit slow and cumbersome (but still light years better than what I was using in Windows before). I am currently looking at Paperless as a possible replacement to Neat.” —Maryland attorney (June 5, 2013)

Then another attorney weighed in with his observations.

“I’ve also used need for a couple years, the biggest issue is getting the scanner to connect when the app is opened – about half the time I have to unplug it and restart.

Tech support for Neat is decent, yet not able to solve the problem. My patience for uninstalling and reinstalling the app is gone.” —Attorney response (June 6, 2013). This is why we keep telling people to get the Fujitsu ScanSnap scanner. It’s been around longer than any other consumer level scanner, but it’s always been powerful and reliable enough for law office use.

When there is an obvious, reliable technology choice, don’t get cute or try to out-think the situation. Take the low hanging fruit and save your energy for real quandries. If you want to be paperless you need a good scanner, and the Fujitsu ScanSnap is low-hanging fruit.

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